Privacy & Cookie Policy

We respect your privacy
We will need to collect certain personal data from you in order to process an online reservation, enquiry form, application or subscription to our services. Every care has been taken to protect your privacy during this process in accordance with the Data Protection Act 1998.

Whilst using our website we may collect from you, store and use the following types of data:
Information about your website session including your IP address, browser type, geographical location, referring website or source, the duration of your visit, pages viewed and files downloaded. When making an enquiry we will require you to provide your full name, email address and optionally any special requests you may have.

How do we use your personal data?
Personal data provided on an enquiry form is used so that we may process your enquiry and respond to your request. We store this personal data on our system which helps us to respond to you faster in the event of future enquiries.

We analyse the usage of our website in order that we may make improvements to the functionality to improve your overall experience when visiting our website.

Hand Picked Villas may also use your personal details to send you marketing communications relating to our services. You can inform us at any time if you no longer wish to receive our marketing communications. We always provide links to automatically opt out in all of our email communications to you.

What we won’t do with your personal data
Hand Picked Hotels will never sell, rent, loan or share your personal data with a third party for the purpose of marketing activity of any nature, unless you have provided us with explicit permission to do so.

We won’t continue to send you marketing communications if you have asked us not to.

"Refer a friend" programme
We may from time to time ask you if you would like to tell us about a friend or family member whom you think may be interested in our products and services. In this case, we will ask you for your friend's name and contact details. We will then send your friend a one-time communication to see whether our products and services may be of interest to them. We do not access or store their details other than to send this initial communication.

Cookie Policy

What are cookies and how are they used on this website?
Cookies are text files generated by a website and placed on your computer or on any other device you are using to access the website. Cookies are used on this website for various purposes including, for example, to evaluate, develop and track website usage, improve the user experience and facilitate accommodation bookings, help your browser navigate through this website, and collect standard internet log information and visitor behaviour information. Cookies from third parties facilitate targeted marketing on this and other websites and they (including those set by Google Analytics – see Section 2) are used to evaluate and compile anonymised statistical reports for us on website activity.

Cookies are used on this website for the following purposes:

  1. Measuring the performance of our website:
    We use Google Analytics to analyse activity on this website. This is for statistical purposes only and customers remain anonymous in this process. Google Analytics generates statistical information about a website using cookies, which are stored on users’ computers. The information gathered is used to produce reports about the performance of the website. Google stores this information in accordance with their own privacy policy which may be found at http://www.google.com/privacypolicy.html
  2. Enabling and measuring marketing activity: Cookies are also used to enable and measure marketing activity such as email marketing and online advertising. In the case of email marketing we may use information stored about the web pages you visit to provide you in turn with more relevant offers in the future. Cookies will also be used to target you with promotional advertising on other websites after leaving our website. To prevent this from happening we advise customers to clear their cookies following a visit to our website.

No cookies on this website capture a user’s name or other information that would identify the user personally. They merely identify a computer or other device. All information collected by cookies on this website is aggregated and therefore anonymous.

Google
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”). Google Analytics uses “cookies” (as described above and in particular, the navigation analytics cookie described in the table) to help us analyse how the site is used. The information generated by those cookies about your use of this website and your current IP-address will be transmitted by your browser to and will be stored by Google on servers in the United States and other countries. Google will use this information on our behalf for the purpose of evaluating your use of this website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. The IP address collected through Google Analytics will not be associated with any other data held by Google. You may choose not to opt-in to permit use of the Google cookies and thereafter you can prevent that use by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You may also stop the transmission of information generated by the cookies about your use of this website and of your IP address to Google, by downloading and installing the Google Analytics Opt-out Browser Add-on available here: http://tools.google.com/dlpage/gaoptout

You may reject or delete the Google advertising cookie i.e. you may opt out of Google's interest-based advertising program by visiting the Google advertising opt-out page (http://www.google.com/policies/privacy/ads/).

We use the data collected by Google Analytics to analyse and optimise our advertising campaigns.

For more general information about cookies and how to disable them through your browser, visit www.allaboutcookies.org

Please contact us if you have any questions about our Cookie policy.